Dishwasher, washer, or fridge line — small hoses, big losses.

The short answer

Appliance water losses split into two very different claims: the sudden burst (washer hose lets go — commonly covered) and the slow leak (ice-maker line seeping for months — often disputed as "long-term"). Either way the physical fix is the same: stop the source, meter how far the water actually traveled under cabinets and flooring, and dry it to standard. Document the failure the day you find it — the timeline is half the claim.

What we do about it

1. 1.Isolate the appliance. Valve off, appliance out of the way, and the failed hose or line preserved — it is evidence for the claim.
2. 2.Meter under and behind. Kitchen and laundry water travels under cabinets, beneath flooring layers, and into toe-kicks. We map it with meters and thermal imaging before deciding the scope.
3. 3.Dry in place where possible. Cabinet toe-kicks drilled and injected with air, flooring dried from above and below when salvageable — we cut only what the readings say cannot be saved.
4. 4.Build the claim file. Photos, moisture map, drying logs, itemized scope — and on covered losses we bill the carrier directly while you cover the deductible.